How Jamie’s experience is shaping a market where neighbors feel seen and welcomed
For Jamie Kozlowski (far right, in the photo above), this work starts with understanding what everyday life actually asks of people.
She’s lived in Sharpsburg her entire life and raised three boys here. Years ago, working full-time with little kids, having a small market right down the street made everyday life easier. She remembers being able to stop in quickly to grab what she needed to pack sandwiches for daycare lunches—no extra trips, no scrambling at the end of a long day. When that market closed, along with the nearby butcher shop, something essential was lost. “I had a car,” she recalls, “and even then, it became so much harder. I know the community felt like, we have nothing here.”
That lived experience shapes how Jamie approaches her role as Retail Manager at Harvest on Main.
“What got me to take the job is what this market is doing for the community,” she says. “To be part of something that brings people together—and welcomes the surrounding communities, too.” For Jamie, the work is about creating a place that truly fits into people’s lives—one that makes daily routines feel more manageable and more connected.
As opening approaches, her focus is on the details that shape how the market feels from the moment someone walks in: a clean, inviting space, shelves that make sense, and service that responds to what people actually need. If a customer can’t find the type of jelly they love, Jamie wants to make sure it’s on the shelf next time they come in. If someone needs help reaching or finding an item, the team is ready to pause to help. “Cleanliness, great customer service, and being responsive—that’s what matters most,” she says.
That care carries through the entire experience.
Jamie hopes Harvest on Main becomes a place people recognize—and feel recognized. Seeing the same faces matters to her, both behind the counter and in front of it. “When people see the same staff every day, they think, this is a great place to work,” she says. She wants that sense of consistency and care to be visible—to see the same team members and volunteers week after week, building trust through familiarity. And she wants customers to feel that same recognition in return: welcomed, acknowledged, and remembered.
Small gestures matter at Harvest on Main. Jamie’s team plans to write names directly on made-to-order sandwich orders—not just to keep things organized, but as a way to start learning who their customers are. Jamie hopes those moments turn into something more personal: asking about kids, checking in on neighbors, sharing pieces of daily life—opening the door to conversations beyond “what are you having?” At the same time, the food itself will be treated with that same care and attention. “Each sandwich will be made their way, not our way,” she says—fresh, made to order, and prepared with the same care every time.
For Jamie, pride in the market will show up in those everyday interactions. Familiar faces returning. Easy conversations at the counter. A place where people come for quick midday meal, but stay because they feel known. “If people keep coming back,” she says, “I’ll know we’re doing this right.”